Travel Training
Winnipeg Transit Travel Training Program
Learn how to use public transit with confidence. Our Travel Training Program is a free service designed to teach bus riders how to access transit options safely and independently.
Why Travel Training Helps
- Know how to go where you want, when you want
- Access your community
- Save money on transportation
- Feel more independent
- Travel with convenience
What You Will Learn
This program helps you understand how to:
- Plan a trip
- Read transit maps and schedules
- Recognize bus numbers, stops, and landmarks
- Understand safety and security options
- Board a bus with a mobility aid and secure a wheelchair or scooter
- Pay fares and buy passes
- Transfer between buses
Our Trainers
Our trainers have in-depth knowledge of Winnipeg Transit services and are committed to helping you ride successfully. They tailor training to your individual needs, making it as accessible and effective as possible.
Types of Travel Training
Choose In-person or virtual training sessions, including:
- Basic Transit Orientation: A short session for those with some transit experience
- Transit Presentations: We offer customized presentations designed for targeted community groups (e.g. accessibility features, low-income transit program, etc.)
- Mobility Device Sessions: Hands-on practice on how to use your mobility devices to board a bus
- One-on-One Training: Personalized training for people who need extra time to learn transit options
- Train the trainer workshops : Training for staff and volunteers at agencies that assist people learning to use transit for service providers
If you are interested in placing a training request or looking for further information about Travel Training opportunities, please contact 311.
Once you have submitted your inquiry, a representative from the travel training program will follow-up with you directly to obtain further details and arrange your training session.
Let’s Talk, Transit
The Travel Training team invites you to our weekly Zoom information sessions. Let’s learn how to navigate our network, get answers about On-Request, Winnipeg Transit Plus, and more.
Join us weekly as we discuss the topics that interest you the most. Sessions run on Tuesdays from noon to 1 p.m.
Registration is required. Register online.
To join by phone (audio only):
Dial: 204 272 7920
Enter meeting ID: 975 6408 0035
Enter passcode: 123456
Upcoming sessions:
Navigating Our Transit System — Tuesday, March 17, 12p.m. – 1 p.m.
- Primary lines and feeder routes
- Effective trip planning
- Trip planning tools
- Transit fares
Winnipeg Transit Plus — Tuesday, March 24, 12 p.m. – 1 p.m.
- Overview of Transit Plus
- Application process and eligibility
- How to book a ride
On-Request — Tuesday, March 31, 12 p.m. – 1 p.m.
- What is On-Request?
- How On-Request works
- Where is it available
- How to book
WINNpass — Tuesday, April 7, 12 p.m. – 1 p.m.
- Program overview
- Eligibility
- How to apply
- Loading WINNpass
Group sessions on using the Primary Transit Network and its feeder routes
Travel Training is helping riders adjust to a new transit network by offering sessions to community groups on:
- How the new network and feeder routes work
- Finding and using new routes, stops, and schedules
- Using trip-planning tools
How to Get Started
To request a session for your group, use our online form. The Transit Training team will customize a presentation suitable for your group.
To learn more about our new route network, visit winnipeg.ca/primarytransitnetwork
