Winnipeg Transit On-Request
Winnipeg Transit On-Request operates in select areas of Winnipeg when feeder bus routes are not in service. You can travel anywhere within an On-Request Zone, provided buses can fit.
With On-Request, you request a trip a few minutes before you want to travel. The system will let you know where and when to meet the bus. You cannot book a trip in advance.
The bus may detour to pick up and drop off other passengers along the way. Standard fares apply, and transfers are accepted.
On-Request uses modern software and GPS technology to plan bus routes in real-time. It also responds immediately to trip requests.
You can book trips on your smartphone using the Winnipeg Transit+ On-Request app. The app is also accessible on web browsers through winnipegtransit.com/bookonrequest. You can also book trips by contacting 311 and following the On-Request prompts.
Booking is required before using the On-Request service to ensure there is enough room for everyone.
The Winnipeg Transit+ On-Request app
All On-Request trips booked online must be through the Winnipeg Transit+ On-Request app. The app, which is also home to Winnipeg Transit Plus, is available in both English and French on the App Store for iPhones and Google Play for Androids. It is also accessible on web browsers at winnipegtransit.com/bookonrequest.
How Winnipeg Transit On-Request works
Booking a trip with Winnipeg Transit On-Request is easy. The service is currently available in these geographical zones:
Starting June 29, with the launch of the Primary Transit Network, On-Request service is expanding. Twelve zones will operate in Winnipeg.
There are three easy ways to book a ride:
- Download the Winnipeg Transit+ On-Request app, set up your account, and book your trip.
- Book online.
- Contact 311 and follow the prompts for booking On-Request transit to reach a customer service representative who will help create an account and book rides.
After requesting a trip, passengers will receive step-by-step directions through the app, including:
- Walking directions from their trip origin to the pick-up location where they will board the On-Request bus.
- The approximate time an On-Request bus will meet them at the pick-up location and an estimate of the total trip time.
- The location where the On-Request bus will drop them off and walking directions to their final destination.
Pick-up and drop-off locations
Much of the time, the pick-up and drop-off location will be an existing bus stop. Sometimes it will be an unmarked ‘virtual stop’. In either case, it will be identified by the Winnipeg Transit+ On-Request app using the location pins in the app.
The exact location is provided to passengers through their trip’s step-by-step directions.
Walking distances to and from pick up and drop off locations will vary.
Current hours of operation (until June 28)
Note: If you request a trip that would end after hours of operation, it will not be accepted.
On-Request 101 and 102
| Weekdays: | 7 p.m. – 12:45 a.m. |
| Saturday day: | 6 a.m. – 1 p.m. |
| Saturday evening: | 7 p.m. – 1 a.m. |
| Sunday: | 7 a.m. – 12 a.m. |
On-Request 103
| Weekdays: | 9:20 a.m. – 2:45 p.m. and 7:45 p.m. – 11 p.m. |
| Saturday: | 6 a.m. – 10 p.m. |
| Sunday: | 6 a.m. – 10 p.m. |
On-Request 110
| Weekdays: | 8:30 a.m. – 3:45 p.m. |
| Saturday: | 9 a.m. – 6:30 p.m. |
| Sunday: | 9 a.m. – 6 p.m. |
Wait times
Wait times (i.e. the time from requesting a trip to the time a passenger boards a bus) will vary depending on the number of customers booking rides and the location of the On-Request buses, as well as traffic and weather conditions.
Winnipeg Transit expects wait times to be between 10 and 20 minutes. Passengers who use the Winnipeg Transit+ On-Request app to book their trips will be able to track their bus in real time.
Cancelling a trip
If you can’t make a trip, please cancel it by using the app, or contact 311 and follow the prompts for On-Request. If you have to cancel a trip, please do so as soon as possible.
We urge customers to have the most up-to-date information on their profiles.
New On-Request Zones coming June 29
The following zones will operate during the following times, starting June 29.
Note: If you request a trip that would end after hours of operation, it will not be accepted.
Zone 101 – South St. Vital
| Weekdays: | 7 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 102 – Sage Creek/Windsor Park
| Weekdays: | 7 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 103 – North West
| Weekdays: | 7:10 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 104 – St. Boniface Industrial Park
| Weekdays: | 8:50 a.m. – 2:00 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 105 – Meadows North
| Weekdays: | 7 p.m. – 10 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 106 – North East
| Weekdays: | 7:10 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 107 – Riverview/Fort Garry
| Weekdays: | 8:45 a.m. – 2:05 p.m. and 6:40 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 10 p.m. |
Zone 108 – Westwood/Murray Park
| Weekdays: | 8:40 a.m. – 2:15 p.m. and 6:35 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 109 – Charleswood
| Weekdays: | 8:50 a.m. – 2:15 p.m. and 7 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 110 – St. Boniface
| Weekdays: | 8:50 a.m. – 2:15 p.m. |
| Saturday: | 9 a.m. – 6:45 p.m. |
| Sunday: | 9 a.m. – 6:45 p.m. |
Zone 111 – Waverley West
| Weekdays: | 7:05 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
Zone 112 – Whyte Ridge/West Fort Garry
| Weekdays: | 6:55 p.m. – 10:15 p.m. |
| Saturday: | 6:45 a.m. – 9:45 p.m. |
| Sunday: | 7 a.m. – 9:30 p.m. |
