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City of Winnipeg
Winnipeg Transit
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Winnipeg Transit

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Improving Access to Trip Booking

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A new software platform is coming for Winnipeg Transit Plus. We have selected a provider for this booking and scheduling system, and are one step closer to a launch in 2024. Exact timelines are still being finalized.

When this project is implemented, Winnipeg Transit Plus customers will be able to book trips themselves in a variety of accessible ways.

As a customer, you’ll be able to access more options to pay and modern interactive voice response technology. We’re excited to be one step closer to providing you more convenient ways to access our service.

Another goal of this project is to simplify the trip booking process for our staff as well. We’ll be looking for improvements in call times as a measure of success

Additional service enhancements will:

  • simplify workflow for Winnipeg Transit Plus drivers,
  • enable more efficient routing, and
  • increase the shared-ride pooling of Winnipeg Transit Plus vehicles so more trip requests can be accommodated.

We’ll share updates on the project on this page as we move closer to implementation.

Thank you for being our customer.