Site Accessibility Information Access Key 1 to Skip to Top Navigation Access Key 2 to Skip to the Three One One link Access Key 3 to Skip to City of Winnipeg Main Menu Access Key 4 to Skip to Left Navigation Menu Access Key 5 to Skip to Content area Access Key 6 to Skip to Right Sidebar content area Access Key 7 to Skip to Footer Links
City of Winnipeg
Winnipeg Transit
    Mobile Icon Twitter Icon

Winnipeg Transit

Service Advisory Icon 10 service alerts

Connect with Winnipeg Transit Plus

Français

Contact Winnipeg Transit Plus

You can now book your trips online! Visit winnipegtransit.com/booktransitplus or download the Winnipeg Transit+ On-Request mobile app today.

Online:

WTP Online Form

For non-urgent requests, use Our Online Form

Trip bookings and time-sensitive concerns, such as trip cancellations or important lost property, are not accepted using this form.

Transit Contact Centre:

Phone 204-986-5722 for help with:

  • trip bookings,
  • fare payments, and
  • related concerns.

MRS/TTY Relay:

711

Hours

Our Transit Contact Centre is available 8 a.m. to 10 p.m. every day, including holidays. We are also available to assist customers outside of those hours when our vehicles are on the road.

Press option three to reach our Registration and Assessment unit. It can assist with questions about:

  • Transit Plus applications,
  • service extensions,
  • appeals, or
  • mobility aids.

Registration and Assessment is available Monday to Friday, from 8:30 a.m. to 4 p.m., closed on weekends and holidays.

Automated Phone:

204-986-5711

Available 24/7 for customers to book, cancel and check the status of trips without waiting on hold.

You will need your Transit Plus customer registration number and 4-digit pin to access the automated phone service. If you forget or wish to change your PIN, speak with a Customer Service Representative by calling 204-986-5722. Customer Service Representatives will ask you or your designate verifying questions before making changes to your PIN.

Sign up for the Transit Plus newsletter

Our newsletter brings you the most important and engaging Transit Plus stories.

Subscribe Now

In-person:

Transit Customer Service Centre

B-414 Osborne St.
8:30 a.m. to 4:30 p.m.
Monday to Friday

In-person locations are closed on weekends and holidays.

Assessments for service take place at this location, and customers can also purchase fare products. Trip bookings are not accepted in person.